Genesys Cloud (formerly PureCloud)

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  • 1.  Google Speech-to-text API

    Posted 4 days ago
    Hi,

    I want to ask if someone already has some experience in real time transcription of a voice stream? I´m think about using the google speech to text API. Maybe there is a out of the box integrator like the google dialog flow integrator. Or is it even possible to use the dialog flow integration for the transcription.


    Thank you in advance!
    #Integrations

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    Rafael Kaufmann
    NTT Germany AG & Co. KG
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