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Google Speech-to-text API

  • 1.  Google Speech-to-text API

    Posted 07-30-2020 09:52

    I want to ask if someone already has some experience in real time transcription of a voice stream? I´m think about using the google speech to text API. Maybe there is a out of the box integrator like the google dialog flow integrator. Or is it even possible to use the dialog flow integration for the transcription.

    Thank you in advance!

    Rafael Kaufmann
    NTT Germany AG & Co. KG

  • 2.  RE: Google Speech-to-text API

    Top 25 Contributor
    Posted 08-09-2020 19:12
    That is all coming with the Agent Asist for Voice.  Right now, the best you can do is send audio through to a bot that can do ASR and send to Lambda or Google Services.

    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect