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  • 1.  just wonderings, is online help / doc obsolete, inaccurate or both...

    Posted 05-13-2021 23:03

    https://help.mypurecloud.com/articles/lesson-set-language-selection-starting-task/

    Set up a language selection starting task - Genesys Cloud Resource Center

    Show me an example - image


    #Ask Me Anything (AMA)

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    Dmytro Zelenskyy
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  • 2.  RE: just wonderings, is online help / doc obsolete, inaccurate or both...

    GENESYS
    Posted 05-14-2021 09:23
    Interaction.Language should be Call.Language. 
    Setting a task as the starting task now uses the 3 dot menu (look to the right of the task) instead of a Set as Starting Task button.
    Docs will be updated shortly.

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    Melissa Bailey
    Genesys - Employees
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    Original Message


  • 3.  RE: just wonderings, is online help / doc obsolete, inaccurate or both...

    Posted 05-18-2021 01:39
    THere is something about "User chose Spanish" box - :-)

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    Dmytro Zelenskyy
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    Original Message


  • 4.  RE: just wonderings, is online help / doc obsolete, inaccurate or both...

    GENESYS
    Posted 05-18-2021 09:12
    Screenshot will be fixed shortly

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    Melissa Bailey
    Genesys - Employees
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    Original Message


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