Hey Everyone,
I had a question come in over email that I figured I would answer here in case anyone was uncertain.
Question: If a customer signs up for beta is it in their prod environment? How is it set up?
Answer: I asked a few PMs for their feedback and here is what they said, "We'd consider it Prod, but customers can have more than one Org: a sandbox org they test in and their real live production org. Both are in Prod as far as we (the PMs) are concerned, but for the customer's usage they may consider them Test and Production." How is it setup? In my experience, once the beta begins testing, the PM provides instructions for how to activate the environment and turn on or start using the Beta feature. Naturally this will vary Beta to Beta.
Hope that helps!
Matt
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Matt Lawson
Genesys - Employees
Online Community Manager
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