AppFoundry: The Genesys Marketplace Experience

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Pitch Competition [ auvious video counselor - retail industry ]

  • 1.  Pitch Competition [ auvious video counselor - retail industry ]

    Posted 10-12-2021 07:49
    Hello, community :)

    Real-time communication often comes with a few challenges – disjointed customer journeys across channels, compatibility issues, and complex architectures with high operational costs. With the Auvious multipurpose video solution for the Genesys Cloud CX™ platform, you can overcome these hurdles to improve customer experience and interactions. 

    The solution offers:

    • High-quality video and audio with WebRTC technology
    • Quick installation
    • Compliance with GDPR, HIPAA, and ISO 27001
    • A roadmap committed to contact centers

    Learn more about our video solution here and here



    ------------------------------
    Haris Ninios
    AUVIOUS LTD
    ------------------------------


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