AppFoundry: The Genesys Marketplace Experience

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Pitch Competition [ auvious video counselor - retail industry ]

  • 1.  Pitch Competition [ auvious video counselor - retail industry ]

    Posted 10-12-2021 07:49
    Hello, community :)

    Real-time communication often comes with a few challenges – disjointed customer journeys across channels, compatibility issues, and complex architectures with high operational costs. With the Auvious multipurpose video solution for the Genesys Cloud CX platform, you can overcome these hurdles to improve customer experience and interactions. 

    The solution offers:

    • High-quality video and audio with WebRTC technology
    • Quick installation
    • Compliance with GDPR, HIPAA, and ISO 27001
    • A roadmap committed to contact centers

    Learn more about our video solution here and here



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    Haris Ninios
    AUVIOUS LTD
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