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GOVERNMENT / Emergency Response & Incident Management
Eccentex AppBase Emergency Response & Incident Management (ERIM) [Link]A unified solution to coordinate single-agency or multi-agency 911 & 112 incidents
Outdated technology makes it difficult for call takers, dispatchers, and responders to efficiently handle large volumes of police, fire and medical incidents. Agents waste time switching between siloed applications, manually coordinating between teams and waiting for information on developing situations. IT departments struggle to maintain these legacy systems and often have no clear path to adapt or scale to evolving needs. Ultimately, citizens suffer most with long response times.
Eccentex AppBase ERIM is a unified solution for call taking, dispatching, field operations and case management. ERIM provides superior incident coordination capabilities that scale and adapt to your needs. Streamline every step of incident response, keep citizens informed and support a modern way of working.
Increase responder's efficiency in the field with unparalleled access to real-time information -in the palms of their hands.
Efficiently complete post-incident assignments with configurable workflows, data collection, business rules and reporting.
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