Good day I have a customer that experiencing an issue whereby Marquee is not able to retrieve any stats from the IC server at a customer site. The customer recently added the marquee server to a domain after which the stats stop being retrieved correctly. (The server was previously on a workgroup not on a domain, the domain added to now is the same one as that for the IC server) I would like to confirm the following: 1. After adding the server to the domain is it necessary to change how the Interaction Marquee service logs on? (It is currently set to log on using the local system account). 2. In the IC Configuration option of Interaction Marquee Packager is the password to be used that of the NT password for cicadmin or the password used in Interaction Administrator? Regards, Javier