PureConnect

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Interaction Client - Options menu is not available

  • 1.  Interaction Client - Options menu is not available

    Posted 09-15-2016 14:10
    Hi everyone, One of the users in our organization (Windows 7 PC) is having the following issue : She is unable to open the "Options"-menu in the .net client. When she clicks it, nothing happens. The other menu's are not affected. I've already repaired and uninstalled/re-installed the client, without any luck. Anyone else that has an idea that might help me? thank you in advance! ;) Kind regards


  • 2.  RE: Interaction Client - Options menu is not available

    Posted 09-15-2016 14:18
    closing thread user did not have any roles assigned, causing this behaviour


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources