I know there is an ICELib call to get a recording as in this example: var recordingsManager = QualityManagementManager.GetInstance(_session).RecordingsManager; var recordingUri = recordingsManager.GetExportUri("1BD36913-DBC4-D00A-82D1-49FB23500001", RecordingMediaType.PrimaryMedia, "", 0); DownloadFile(recordingUri, @"c:\recordings\mywav.wav") Is there any REST equivalent in ICWS or can this be called with a REST call?

I think you will need to develop your own service here, but I think it would be pretty straight forward depending on expectations. What type of client are you expecting and how is it to interface with the audio file? I have also had issues with some of the other media types. - Screen recordings : not possible. - Email recordings : You can only access the plain text of the email. You lose any HTML information and media i.e. pictures and links.