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Originally posted by Ryan_H;34780does it freeze when doing a certain task? I can only thing of one issue off the top of my head and there is a solution but i don't want to put it out there if this is not the case.
Originally posted by Ryan_H;34779does windows see it as unresponsive. best thing to do is review logging of the application and match time stamps and see what it is doing and if any errors around that time.
Originally posted by Ryan_H;34798I think this is IC-136303 Update the client side apps to 2016R1 P19 or greater. Here are are the versions it was fixed in: 2016r4, 2017r1, 2016r3 Patch 5, 2016r2 Patch 11, 2016r1 Patch 19, 2015r4 Patch 21
Originally posted by ffc554;34799Hi, as we're already running 2016r2 Patch 16 this might not be a solution for us?
Originally posted by Ryan_H;34802Are you sure that the client software is on Patch 16. The log header looks like its patch 6
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