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ICCS Certification

  • 1.  ICCS Certification

    Posted 08-24-2017 03:16
    I'm getting ready to take my ICCS certification test.I was wondering if i know all of the study guides and score above 80 on all of the sections on the quiz do you think i'm ready to take the test.Any insight will help.Thanks

  • 2.  RE: ICCS Certification

    Posted 08-24-2017 13:24
    Just based on what you have said here, I would guess that you are ready. Make sure you are familiar with the PureConnect section of help.genesys.com and comfortable searching/navigating it before the exam.

  • 3.  RE: ICCS Certification

    Posted 08-24-2017 19:33
    Thanks for the info.

  • 4.  RE: ICCS Certification

    Posted 08-24-2017 21:01
    Good luck! The ICCS is a great qualification to get to demonstrate your knowledge of the platform.

  • 5.  RE: ICCS Certification

    GCAP Member
    Posted 08-25-2017 13:03
    Good Luck!! Let me know how it is, i am going to the ICCS Bootcamp in Indy the Week of Sept 11th, and will be taking the test at the end. Thank you, Scott