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  • 1.  CustomFrequentCaller

    Posted 02-22-2018 19:19
    DO we have a CustomFrequentCaller Column in any table in ININ sql database in general?


  • 2.  RE: CustomFrequentCaller

    Posted 02-23-2018 15:21
    Are you asking if you can look up the ANI and see how often that ANI called in? I'm not aware of any way to do this out of box but it should be easy enough to customize the system to do this.


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