newbie here, so fair warning. I need to be able to score a questionnaire without having it associated with a specific agent or call. How can I create an blank questionnaire for one of my departments? Their systems are not currently compatible with I3 and may not be for some time. Is there a way I can input the agent's information in a questionnaire and still score that agent's call?

I have not been able to find a way to do this, so if you get anyone else that responds I'd love to find out the answer too!​

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Janet Hayward
Workplace Safety & Insurance Board
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Original Message:
Sent: 11-15-2011 15:24
From: A Contributor
Subject: Scoring a questionnaire without association to a call

newbie here, so fair warning.

I need to be able to score a questionnaire without having it associated with a specific agent or call. How can I create an blank questionnaire for one of my departments? Their systems are not currently compatible with I3 and may not be for some time. Is there a way I can input the agent's information in a questionnaire and still score that agent's call?