Hello,
We have an issue where one user is getting another's voicemail. I have checked the mailbox configuration under the user's account and there is no reference to the other unintended user's mailbox. here are the things I have checked thus far:
- User's mailbox configuration under User Properties
- Voicemail Fax and Paging is set to Do Not Send Me Alerts for both.
Anyone have any ideas why this condition would exist? The original (intended) user is still getting their voice mails but they are also going to the 2nd user which we need to stop.
I should also note that we are on IC 3.0.19
Thanks,
J