Thanks RJ,
This worked for me
Running on a Windows 10 Enterprise 64b Version 1809
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Ephraim Joel Capistrano
Genesys - Employees
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Original Message:
Sent: 05-11-2017 13:18
From: Rosauro Javal III
Subject: Error when launching Snapshot
Originally posted by rosauro.javal;35165
Hi Guys,
I am receiving an error when launching Snapshot on my Windows 10 64bit machine.
Unhandled Exception - The type initializer for
'i3trace_dotnet_reader_interopPINVOKE' threw an exception.
Reinstalling didn't fixed the issue.
Regards,
RJ
Found a workaround.
1. Browse to C:\Program Files (x86)\Interactive Intelligence\ININ Trace Initialization
2. Copy and paste i3trace_dotnet_reader_interop-w32r-17-2.dll to C:\Program Files (x86)\Interactive Intelligence\SnapShot
3. Rename i3trace_dotnet_reader_interop-w32r-1-2.dll to i3trace_dotnet_reader_interop-w32r-1-2.dll.old
4. Rename i3trace_dotnet_reader_interop-w32r-17-2.dll to i3trace_dotnet_reader_interop-w32r-1-2.dll
5. Launch Snapshot