Today I use the Record File tool to record the answers to questions asked of the caller like Name, phone number, Insurance agent and so on.
I am being asked to add the questions being asked to the recording. I am currently looping through the playing of a prompt and using Record File to record the answer and appending to the file each time.
I have tried using Record String and Record Text in front of my Record File but they do not append like Record File does and overwrites the file each time. I tried Record Call start and stop but I can not get to the http file that is created to play it.
Does anyone have a method they use to accomplish this?
Thanks for any help!
#Handlers#Telephony------------------------------
Dale Deloach
Blue Cross and Blue Shield of Alabama
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