PureConnect

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Are there any headsets that have a working call control button for PureConnect

  • 1.  Are there any headsets that have a working call control button for PureConnect

    Posted 5 days ago
    Edited by Richard Presling 4 days ago
    Hi,

    We have a customer who we have just converted from Skype for Business to PureConnect 2020 R1 and they are used to using the call control button on their wireless headsets to answer the Skype For Business call. This functionality doesn't work with PureConnect.

    Does anyone use a headset that allows answering calls with the headset button with PureConnect? If so, what brand and model headsets are you using and do you use any special software to make this work?

    We are looking at the possibility of using the Plantronics API, but would rather not do any custom development if it is not necessary.

    Thanks for your help/input.
    #Integrations

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    Richard Presling
    Pyrios (Pty) Limited
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