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  • 1.  QM AUTOMATED SCORING

    Posted 02-05-2020 12:52
    Hi all,

    Im working on requirement for creation of QM Questionnaires. I need to create set of questions to be mapped with Workgroup to score the interactions.

    1. While creation of Question i need to create One Question for Date Selection - Is there a way to create Question for date selection - Not just Free text since i m looking for Calendar tool to be embedded to select the date of recording/evaluation.

    2. Every Question have a range of score from 0 to 5 which is Numeric Data Type of Question. Currently , Scoring user has to manually score the interaction by selecting the responses.

    Since i have more questions in evaluation form, I m looking for option where all questions should be always set with High(5) by default.Only when Supervisor wants to change he/she should have modify option to change.

    Is there a way to set default Score for all questions and providing the Modify access while scoring.

    Really appreciated if team can provide any guidance on above request.

    #QualityManagement

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    GK
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