PureConnect

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Desktop, ICBM, Scripter on VPN with Fortinet

  • 1.  Desktop, ICBM, Scripter on VPN with Fortinet

    Posted 05-15-2020 14:45
    Hi,

    Anyone is using Fortinet as a VPN ? We have issue connecting to Interaction Desktop, Scripter and ICBM by VPN. It connect, work for 1 minute and get disconnected and reconnect again etc..

    SIP Softphone is connected and working without issue.

    We were using Cisco VPN in the past and everything was working good. Now we have over 3000+ agents from home and they are connecting to software using an RDP until we found the problem.

    Fortinet was not able to find the issue.

    Is anyone using Fortinet and Pureconnect software ?

    thanks
    #AskMeAnything(AMA)

    ------------------------------
    Yanick Daviault
    Nordia Inc.
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