Hi Sajed ,
You can record the calls as Andrew said . But if you dont have ivr_recording license otherwise The records will appear encumbered on ICBM
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ismail ceylan
Asseco SEE Bilisim Teknolojileri A.S.
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Original Message:
Sent: 09-16-2020 04:01
From: Sajed Salah
Subject: Recording calls after transfer
Hi
Is there a way to keep the recording of the calls after transferring to a person inside the establishment who is not an agent or have Interaction Desktop?
#SIP/VolP
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Sajed Salah
Fourth Dimension Systems
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