Hello Everyone,
Are there any partners out there who managed to sell and implement the
Gensys' Whatsapp service for PureConnect to their customers?
We have a couple of customers in the EMEA region asking for it but we can't get a quote from Genesys Sales for over a year.
It is in the presentations, it is on the price list but for some reason, we just can't sell it.
I wonder is it just us or is this same for everyone else in the EMEA region?
I hope there is a logical explanation for this as it is damaging our business.
#DigitalChannels------------------------------
Thanks,
OKTAY KEMAL
CCR
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