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Looking for a Callback custom handler entry point

  • 1.  Looking for a Callback custom handler entry point

    Posted 5 days ago
    Hi,

    I could eventually figure this out... but hoping somebody just knows the answer.

    We are increasingly doing a lot of callback requests in our high volume workgroups.

    I'm looking for the custom handler entry point when the Customer answers the outbound call from the Agent.

    thanks!
    Craig Andree
    #Handlers

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    Craig Andree
    SECURIAN FINANCIAL NETWORK
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