Are there any logs that show the true ANI of an incoming call that used *67 to block their number ?
Would any of the ININ logs on the ICServer have this detail ?
Everytime there is a RemoteID, or RemoteName, or ANI on the interaction, it is displayed as "sip:<domain>.com"
We had a crank call come into our call center through an 800 number, but we thought *67 didn't work on incoming calls to a toll free number.
If no "true" ANI is coming through, there is also no way for us to block this from happening ?
Thanks in advance for any advice,
-Bill
#SystemAdministration#Telephony------------------------------
William Wyszomirski
Excellus Health Plan Inc
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