Hi Christian,
having an E-mail notification go out when 911 is called is very easy to setup. Find out what your are classifying your 911 calls as; in our system we have these classified as Emergency. You will want to go to the Mange Classifications which is found in IA --> Phone Numbers --> Configuration --> Manage Classifications.
If that classification has a Category of Emergency you will have an option to setup alert. You can only put in workgroups/Users who are configured in I3 so if you are going to want people not in I3, you will need to create a dummy user. For us i created a User called Emergency Notification and pointed it to an E-mail Distro group we have in Exchange, since not all our people were in I3.
Thank you,
Scott
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Scott Williams
Missouri Higher Education Loan Authority
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Original Message:
Sent: 10-22-2020 13:38
From: Christian Belli
Subject: 911 Not
I was asked by my company to set up a notification to place a call to our guards desk if someone within or organization dials 911. I believe an email or a text message would also be acceptable. Is there an easy way to achieve this?
Thank You,
-Christian
#Telephony
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Christian Belli
Dollar Bank, FSB
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