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  • 1.  Outbound Dial Volume

    Posted 12-12-2019 11:57

    Hi All, 

    I would like to get your suggestion on how to maximize our dialing efforts to reach the number of records that we need to dial everyday. 

    Do you think Dialer can do the following?

    Dial specific number of records from Monday to Friday

    example:

    I have 3 campaign that I have to dial everyday.

    Campaign A with 5000 records

    - dial 500 records everyday 

    Campaign B with 1000 records

    - dial 1500 records everyday

    Campaign C with 500 records

    - dial 100 records everyday

    2 additional campaigns dial every week only

    Campaign D with 50 records

    Campaign E with 150 records

    Right now we have 30 agents, trying to dial 49,900 records weekly and targeting to dial 10,443 records everyday. We barely dial 5000 records everyday. 

    I appreciate all your help.

    Thank you in advance!


    #Outbound

    ------------------------------
    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
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