PureConnect

Discussion Thread View
  • 1.  PureConnet API for updating user skillis

    GCAP Member
    Posted 09-15-2021 10:44
    I've been searching a .NET API that I can to update user skills in Genesys. I've found links to documentation but not for downloading the API.

    Matthew Livingston
    OhioHealth
    WFM
    #ArchitectureandDesign
    #Integrations

    ------------------------------
    Matthew Livingston
    OHIOHEALTH
    ------------------------------


  • 2.  RE: PureConnet API for updating user skillis

    GENESYS
    Posted 09-15-2021 12:16
    Matthew,

    Have you installed the ICELib SDK? I believe it's on the installation DVD / ISO.

    HTH

    ------------------------------
    Paul Simpson
    Senior Technical Instructor
    ------------------------------



  • 3.  RE: PureConnet API for updating user skillis

    GCAP Member
    Posted 09-15-2021 13:44
    I'd like to but can't find a link that works. Do you have a link to ICELib SDK? I assume this works with PurConnect?

    ------------------------------
    Matthew Livingston
    OHIOHEALTH
    ------------------------------



  • 4.  RE: PureConnet API for updating user skillis

    Posted 09-16-2021 08:59
    SDKs for both IceLib and ICWS can be downloaded from the Dev Portal:
    https://developer.inin.com/documentation/pages/default.aspx

    And here is some webhelp for IceLib if you want to go over it before downloading:
    https://help.genesys.com/developer/cic/docs/icelib/webhelp/index.html

    ------------------------------
    Trent Vance
    Avtex Solutions, LLC
    ------------------------------