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Intraday

  • 1.  Intraday

    GCAP Member
    Posted 23 days ago
    ​Is it possible to add a field to choose from in Intraday, the 'Required FTE' that is currently available within the schedule? Currently, only forecasted FTE and actual FTE is available within Intraday. We would find it beneficial to show Required FTE, Actual FTE, and the FTE difference between those two numbers. #optimizer
    #AskMeAnything(AMA)

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    Chris Cover
    Workplace Safety & Insurance Board
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  • 2.  RE: Intraday

    GENESYS
    Posted 23 days ago
    Chris thats a great suggestion and I agree!  Please submit that idea to the pure connect idea lab so we can get that voted up and implemented!

    Here's the link:  https://pureconnect.ideas.aha.io/ideas

    PS please do this for any enhancements you want so we can get some traction :)

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    Daniel Rickwalder
    Genesys
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  • 3.  RE: Intraday

    GCAP Member
    Posted 23 days ago
    Hi @Chris Cover,

    When I look at Intraday Monitoring I can see a column called "FTEs Difference".
    This appears to be the difference between Forecast FTEs (which I assume is what you are referring to when you say Required FTE?) and Actual FTEs.
    Do you have this column available to choose from in the Column Selector?
    Column Selector - Intraday Monitoring


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    Jayden Bradow
    Service Performance Analyst
    Precision Administration Services (Pty) Ltd
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