Hello,
We are deploying ITTS (Interaction Text to Speech) for a custom IVR application using custom handlers. We have base configuration completed, we have experience using RealSpeak in this environment. But with ITTS using SSML, we are struggling to configure "Say As" configuration.
https://help.genesys.com/pureconnect/mergedProjects/wh_tr/desktop/pdfs/tts_engines_tr.pdf is of little help
Ideally looking for some samples of code, would be grateful if any one would be willing to share!
TYIA
#Handlers#PlatformAdministration#SystemAdministration------------------------------
Peter Schroeder
American Customer Care, Inc
pschroeder@accare.com------------------------------