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  • 1.  Job Opportunity

    Posted 06-07-2021 12:50
    Hello fellow Genesys Engineers.  Looking for work?  We have a full time Senior Telecom Engineer position open.  We are looking for someone with these skills:
    1. Certified ICCE.
    2. Minimum of 8 years experience on the Pure Connect platform (previously Interactive Intelligence).
    3. Knows everything from system architecture to interaction desktop (soup to nuts).
    4. Can build a new CIC system from scratch without assistance.
    5. Has multiple years experience modifying handlers.
    6. Has multiple years experience building attendant profiles.
    7. Can troubleshoot gateways as well as VOIP issues.
    8. Can troubleshoot and correct any kind of system or user related issue.
    9. Can supervisor or direct Telecom Analysists on best ways to make corrections.
    10. Designs and builds solutions to meet the changing Telecom needs of the company.

    These are a plus:
    1. Has experience with the Verint integration with the Genesys Pure Connect platform.
    2. Has experience with integrating Sonus/Ribbon SBC into the Pure Connect platform.
    3. Has experience with integrating SMS into the Pure Connect platform.

    The person we are hunting needs to be in San Antonio, Texas or be willing to relocate there.  This is an on-site position with options to work from home.

    Didn't scare you off?  Please apply at: www.carenethealthcare.com.  Follow the path to careers > Open Positions.


    Bryan Lewis
    InfoMedia, Inc d/b/a Carenet