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Interaction Feedback

1. Interaction Feedback

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Zandra Hunter

Blog This
Posted 05-08-2020 08:54

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I am receiving an error message when trying to update the description to a question on a post call survey in Interaction Feedback. The survey is working, I just need to update the description with the question responses. Anyone familiar with this?

Interaction Feedback Error
Failed to save question: Transaction execution failed
#ArchitectureandDesign
#AskMeAnything(AMA)
#CloudMigration(NEW)
#ConnectwithaCustomer(NEW)
#DigitalChannels
#Handlers
#Implementation
#Integrations
#Omni-ChannelDesktop/UserInterface
#Outbound
#PlatformAdministration
#QualityManagement
#Reporting/Analytics
#Roadmap/NewFeatures
#Routing(ACD/IVR)
#Security
#SIP/VolP
#SystemAdministration
#Telephony
#Unsure/Other
#WEM/Optimizer
#PureConnectQAEpisode

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Zandra Hunter
Blue Cross and Blue Shield of Alabama
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About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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