Hi Richard ,
The issue happens when when i deactivate the Survey and do any change in configuration , so it refuse to save ( with the previous error ).
But the strange thing here , it happens randomly ( sometimes saved it successfully and sometimes Gives the error )
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David Maged
IST Integration Services And Technologies Co.
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Original Message:
Sent: 11-02-2021 07:42
From: Richard Lyndon
Subject: Interaction Feedback
Is the survey active?
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Rick Lyndon
Staff Software Engineer - Team Lead
Original Message:
Sent: 05-08-2020 08:54
From: Zandra Hunter
Subject: Interaction Feedback
I am receiving an error message when trying to update the description to a question on a post call survey in Interaction Feedback. The survey is working, I just need to update the description with the question responses. Anyone familiar with this?
Interaction Feedback Error
Failed to save question: Transaction execution failed
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Zandra Hunter
Blue Cross and Blue Shield of Alabama
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