PureConnect

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Interaction Connect Add Ring Sounds

  • 1.  Interaction Connect Add Ring Sounds

    Posted 01-18-2021 10:39
    Hello All,

    Researching the best way to add "Ring Sounds" to Interaction Connect.  The contact center I work for would like to add additional "Ring Sounds" so that the contact center agents have more to choose from.


    Can someone point me to documentation on how to do this or let me know the best way?


    Thank You,

    Nelson Torres

    #Telephony

    ------------------------------
    [Nelson] [Torres]
    [Carilion Clinic]
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources