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Running 2018 R1 P37What is the best way these days to hard forward an valid extension to an external? It is a requirement for the extension to show in the direct but all calls to that extension should go to an external number, with no option to leave voicemail on the internal extension.Call Coverage won't accept an external number or a DNIS # I have defined in an attendant profile--is there some way to do it via call coverage I am doing wrong?Is Available, Forward the only way to do it? It's how I have done it in the past.If Available, Forward is the only way to do it, is there some way for me to remotely record the Available, Forward message so I can put in a blank recording (we use the "at a remote location" default and I want to eliminate that for these use cases). I cannot find an option to record that greeting via the TUI. I also tried just dropping in an AFPrompt_username.wav into \I3\IC\Resources directory but that didn't seem to work (system seems to ignore the file).
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