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Allowing Agents to add Limited views in Interaction Desktop/ Interaction Connect Application

  • 1.  Allowing Agents to add Limited views in Interaction Desktop/ Interaction Connect Application

    Posted 06-07-2020 19:03
    Hello,

      One of my customer  want to restrict the Views available for agent selection in Interaction Desktop / Connect application.

      I mean that Agent should see views like my interaction,Chat,Response Management, Call history ,current Interaction Views only.

    I want to disable all the remaining views for the Users.

    Request your kind inputs to achieve the same

    Regards
    Mirza 

     


    #SystemAdministration

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    MM Baig

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