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  • 1.  Activity Codes

    Posted 08-28-2019 12:46
    ​For the list of activity codes, we add sub-activity codes under each main activity code. Is there any way for Optimizer to give us a summary of the activity counts for the sub-activity codes like it does for the main activity codes? #optimizer
    #AskMeAnything(AMA)

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    Chris Cover
    Workplace Safety & Insurance Board
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  • 2.  RE: Activity Codes

    GENESYS
    Posted 08-28-2019 12:57
    Hi Chris,

    That is not currently a capability of the product.

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    Chip Funk
    Manager, Business Consulting
    Genesys
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  • 3.  RE: Activity Codes

    Posted 08-28-2019 19:09
    Hi @Chris Cover,

    I've tapped into the IO_*​ tables in the SQL server to pull data around activity codes and schedules etc.
    You might be able to do the same depending on what your requirements are to produce the counts?

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    Jayden Bradow
    Service Performance Analyst
    Precision Administration Services (Pty) Ltd
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