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"Saved Copy" in "Send E-Mail" Tool Step

  • 1.  "Saved Copy" in "Send E-Mail" Tool Step

    GCAP Member
    Posted 27 days ago

    I opened a ticket with support to see how I can get my auto-generated emails from a handler to be saved in the "Sent" folder in O365.  I checked the "Send E-Mail" tool step and found the field "Saved Copy".  According to the help documentation, I should be able to put the string moniker of the mailbox that I want to save the sent email in.  When I did this, I get the error that this field is expecting a boolean value, not a string value.  Can someone please help me get this to save the sent emails?  I also updated my support case with this question but wanted to reach out to the community as well.

    Thanks,
    Andrew


    #Handlers

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    Andrew Wooster
    Genesco Inc.
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  • 2.  RE: "Saved Copy" in "Send E-Mail" Tool Step

    GCAP Member
    Posted 25 days ago
    @Paul Simpson any ideas? ​

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    Andrew Wooster
    Genesco Inc.
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  • 3.  RE: "Saved Copy" in "Send E-Mail" Tool Step

    GCAP Member
    Posted 20 days ago
    It might be helpful to know we are running PureConnect 2018 R2 P36.

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    Andrew Wooster
    Genesco Inc.
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  • 4.  RE: "Saved Copy" in "Send E-Mail" Tool Step

    GCAP Member
    Posted 7 days ago
    So it was simple as setting the value to true, but it only works if the email is coming from the service account associated with the O365 integration, it does not work for proxy accounts.

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    Andrew Wooster
    Genesco Inc.
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