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IC SQL Database and TLS 1.2

  • 1.  IC SQL Database and TLS 1.2

    Posted 01-14-2021 09:26
    Good morning all,

    Hope someone from our forum can help us. We're running 2020 R2 P7 and we need to reconfigure out SQL db connection on IC and Scheduled Reports to allow TLS 1.2 connectivity. From reviewing the following article:  http://download2.inin.com/Service%20Updates/doc/pureconnect/Security_Features_TR.pdf?token=exp=1610478567~acl=/*~hmac=b4f7984052ca09fac0de9c60db1546b6f74d60cffcb55379da71815cb1c86fac

    I believe we need to install both the MS ODBC 11 driver and the SQL Native 11 driver. Our problem is our IC servers along with others are Windows 2016 and we are unable to install the SQL Native 11 driver.

    Has anyone been able to configure their IC instance to strictly use TLS 1.2 without using SQL Native 11 driver while running in a Windows 2016 server environment? 

    Thanks all!
    #Reporting/Analytics
    #SystemAdministration

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    Shane
    SAIC
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