PureConnect

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  • 1.  Survey

    Posted 06-30-2020 09:22
    I am trying to build a 2 question survey, which is working, but there is a long delay between the system playing the first question and  second question. How can you decress the time between the questions? I know pressing # does, but we do not want to have to have customer press # when they are answering the survey.

    Thank you,
     Scott​​
    #ArchitectureandDesign
    #PlatformAdministration
    #QualityManagement

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    Scott Williams
    Missouri Higher Education Loan Authority
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  • 2.  RE: Survey

    Posted 06-30-2020 13:06
    i was able to isolate the issue. It was due to a configuration of the 2nd question prompts.

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    Scott Williams
    Missouri Higher Education Loan Authority
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  • 3.  RE: Survey

    Posted 02-11-2022 04:49

    Hi Scott,

    How to build the survey flow can u help me out on this part in genesy pure cloud with email.

    Regards,

    Vinayak Vagal

    Sr. consultant



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    shravan tatineni
    SmartConnect Technologies Pvt. Ltd
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