Hi Meraj
I have implemented webchat for my site. Now I am looking for a way to Push URL from Interaction Connect/Desktop to customer webpage and that webpage should push automatically to a new browser window.
I have gone through Webchat configuration in the Administrator guide, but there is not much detail about the Message URL.
Please let me know if you have any idea about this.
Thanks
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Neha Khanna
mokSa Technologies India Private Limited.
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Original Message:
Sent: 04-09-2018 01:40
From: Meraj Ahmed
Subject: Chat Configuration
Dear Khaleel,
Recently I have configured the chat at customers Place. If you need any assistance you reach me at "meraj@cexlab.com" or "support@cexlab.com"
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Meraj Ahmed || Customer Success Manager
+919397080821
The Customer Experience Lab
Original Message:
Sent: 04-08-2018 06:22
From: Mohammad Khaleel
Subject: Chat Configuration
Dears,
I am looking for a document for CHAT configuration, i have received instructions from management to activate chat on CIC, I need your assistance to configure and integrate with website.
Regards
Khaleel
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Mohammad Khaleel
Al Arabiya Systems Engineering (ASE)
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