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Our Customer workers have a problem with disappearing bookmarks in Interaction DesktopEach time the application (Interaction Desktop) is launched, the view restarts to default(users see only "My Interaction", "Call History", "Company Directory" bookmarks)Example:I logged in to the Interaction Desktop. I have view/layout with active 3 bookmarks: "My Interaction", "Call History", "Company Directory". I am adding a "Dial Pad" bookmark.Logs out of the Interaction Desktop: File --> logout. Then File -> Finish.I run the Interaction Desktop again. The bookmark last added does not appear (in this case: "Dial Pad")Each attempt made again with the selection of a different bookmarks ends the same.We have verified that the new version of the temp file is not being overwritten(InteractionDesktop.zip)Local Path:C:\Users\%username%\AppData\Local\Interactive Intelligence\IceLib\%servername%\AppSettings\%username%\Pure Connect Server Path:D:\I3\IC\ClientSettings\%username%\PersonalStorage\ApplicationSettings\We checked that users have correct access to this location (write, read, modify)The problem only occurs in the customer's Production environment.We were unable to reproduce this bug in the customer`s development environment.The entries in the interactiondesktop.ininlog do not clearly indicate the source of the problem.
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