PureConnect

 View Only
Discussion Thread View

Any experience with PowerBI for Realtime reporting

  • 1.  Any experience with PowerBI for Realtime reporting

    Posted 11-23-2020 08:20
    Hey guys,

    I know Avtex has developed a PowerBI solution to work with PureConnect.  Since CX Insights is still not ready after 2 years, or more.  I want to start looking into creating minimal PowerBI solutions for my customers.

    If you have any insights into what is needed to make this work i would very much appreciate your input. 

    I have been thinking ICWS ,but am unsure of how to accomplish this that way.  Also just using Handlers and HTML, but also not really sure how to make that work.  So any hints to what I should be looking at would be great!

    Thanks! :)
    #Reporting/Analytics

    ------------------------------
    Egill Palsson
    Advania Sverige AB
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources