In the PureConnect system every day is showing as "unavailable" in the time off calendar view. I have verified that not all allotments are full for all of these days. When testing by submitting a time off request in PureConnect for a day that I know to be available based on the time off tab in ICBM, an error message pops up reading "your time off request failed to be requested. Please try again." I have tested this with other agents and I am getting the same result. Any ideas as to what could be causing this? See attached screen shots for examples.
#WEM/Optimizer------------------------------
Craig Casto
Lake Trust Credit Union
------------------------------