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Once the CIC software has been installed and patched, Interaction Migrator needs to be run to apply the configurations to the system.
There are several things to note, as performing them incorrectly will cause the recovery process to fail
First, The version of Interaction Migrator used to produce the Migration Source file must be the same version as the Migrator used in the Import process.
The Migration Source file should be produced after any major change to the system. The Migration Source file will be named servername_date_produced.ininimgr
Second, the Host ID of the target system cannot be the same as the source system.
Verify both considerations before proceeding.
Change Host ID
Log in to Interactive Administrator, choose home site, change ID from 1 to 12.
Set up Host Id step – Open Interactive Administrator
Click on Home Site
Double click Configuration
Change value to 12 (or a value different that source system.)
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