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RTP and SRTP

  • 1.  RTP and SRTP

    Top 25 Contributor
    Posted 16 days ago
    Hi team

    What is the difference between RTP Voice and SRTP, and these two protocols affect the voice between agents and callers?
    #SIP/VolP

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    Sajed Salah
    Fourth Dimension Systems
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  • 2.  RE: RTP and SRTP

    Top 25 Contributor
    Posted 16 days ago
    And when I can use it?


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    Sajed Salah
    Fourth Dimension Systems
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  • 3.  RE: RTP and SRTP

    GENESYS
    Posted 15 days ago
    SRTP is encrypted RTP which relies on you using TLS for SIP.

    You would use it in any situation where there is a risk that the RTP stream could be intercepted.

    This is covered during the ICCE training.

    HTH

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    Paul Simpson
    Senior Technical Instructor
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  • 4.  RE: RTP and SRTP

    Top 25 Contributor
    Posted 14 days ago
    Thank you Mr. Paul

    So if you know there is any configuration in system affect to the voice between agents and callers, when the system recorded the calls and after this the supervisor listen to these calls, the voice for agents is very low but the voice for caller is high?

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    Sajed Salah
    Fourth Dimension Systems
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