Thank you Mr. Paul
So if you know there is any configuration in system affect to the voice between agents and callers, when the system recorded the calls and after this the supervisor listen to these calls, the voice for agents is very low but the voice for caller is high?
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Sajed Salah
Fourth Dimension Systems
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Original Message:
Sent: 10-04-2020 12:39
From: Paul Simpson
Subject: RTP and SRTP
SRTP is encrypted RTP which relies on you using TLS for SIP.
You would use it in any situation where there is a risk that the RTP stream could be intercepted.
This is covered during the ICCE training.
HTH
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Paul Simpson
Senior Technical Instructor
Original Message:
Sent: 10-04-2020 06:47
From: Sajed Salah
Subject: RTP and SRTP
And when I can use it?
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Sajed Salah
Fourth Dimension Systems
Original Message:
Sent: 10-04-2020 06:40
From: Sajed Salah
Subject: RTP and SRTP
Hi team
What is the difference between RTP Voice and SRTP, and these two protocols affect the voice between agents and callers?
#SIP/VolP
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Sajed Salah
Fourth Dimension Systems
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