PureConnect

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Genesys Cloud of PureConnect firewall configuration

  • 1.  Genesys Cloud of PureConnect firewall configuration

    Posted 26 days ago
    Hi

    could anyone help, I'm in the process of setting up Genesy Cloud for Pureconnect and am running through the configuration, I'm getting hit with a error "Genesys Cloud API call timed out",

    Im assuming that this is due to firewall settings on the network, but i cant find anything to state what ports/firewalls access is required, has anyone got information on what runs need to be allowed so Administartor can connect to Genesys Cloud?

    Thanks
    #Integrations

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    Vick
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