PureConnect

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Genesys Cloud of PureConnect firewall configuration

  • 1.  Genesys Cloud of PureConnect firewall configuration

    Posted 09-23-2020 09:03
    Hi

    could anyone help, I'm in the process of setting up Genesy Cloud for Pureconnect and am running through the configuration, I'm getting hit with a error "Genesys Cloud API call timed out",

    Im assuming that this is due to firewall settings on the network, but i cant find anything to state what ports/firewalls access is required, has anyone got information on what runs need to be allowed so Administartor can connect to Genesys Cloud?

    Thanks
    #Integrations

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    Vick
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