I attched the IA_HTML_clean.zip.
There is a quick read me but basically just export full DS.
Rename it root.xml and drop it in the XML folder
Then run the webpage in IE.
Read me goes over what to edit for multiple XML file loads.
There maybe some fields that are useless to you but you can always edit those pages.
EXAMPLE: User page will load with a column called last login. Well that is not standard data its a custom attribute i populate in IA that captures last login time.
Also things like on the user page only shows the first role and wg they are assigned to it does not loop through the xml for all of them.
But each page is an xsl style sheet you can modify to your needs.
------------------------------
ryan hedlund
Stericycle
------------------------------
Original Message:
Sent: 05-25-2021 21:03
From: Renjith Rajan
Subject: Exporting the Users container to .csv or .xlsx
Thanks Ryan.
I would really appreciate if you could share it with me.
renjith.rajan@whitehorse.vic.gov.au
------------------------------
Renjith Rajan
Original Message:
Sent: 05-25-2021 20:56
From: ryan hedlund
Subject: Exporting the Users container to .csv or .xlsx
I export DS and i built a bunch of style sheets to parse out what I want.
Its uses IE and active X and then you can copy it out to Excel as it lays it out in a table.
If your interested i call it IAHTML and could share it all with you its about 30 files in total.
------------------------------
ryan hedlund
Stericycle
Original Message:
Sent: 05-25-2021 19:40
From: Renjith Rajan
Subject: Exporting the Users container to .csv or .xlsx
Thanks Donald. That worked like a charm.
Yes, this is an unknown way. Even Genesys customer support isn't aware of this method.
Is there any similar way for getting the Interaction Attendant call profiles into an excel or text or pdf?
------------------------------
Renjith Rajan
Original Message:
Sent: 05-25-2021 07:57
From: Donald Reitz
Subject: Exporting the Users container to .csv or .xlsx
Renjith,
There is a relatively unknown, yet really easy, way to do this from Int Admin. Click File-Print. This opens a dialog that allows you to "print" a user or station directory. You can select options you want to include with each user, like the user name, first name, last name, and some other bits of data. To export to .csv, click save as.
Enjoy,
------------------------------
Donald Reitz
Avtex Solutions, LLC
Original Message:
Sent: 05-24-2021 22:34
From: Renjith Rajan
Subject: Exporting the Users container to .csv or .xlsx
Hi Everyone,
Is there any way to export the 'Users' container in Interaction Administartor to an .csv or .xlsx file?
I could only see an export for the whole IA, which gives 'IAExport.csv'.
Any help is highly appreciated.
Thanks,
#Reporting/Analytics
#SystemAdministration
#Unsure/Other
------------------------------
Renjith Rajan
------------------------------