Hello,
You are right, you need to dev to have this feature. It's possible but it requires a recent version of the browser on the client site.
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lionel Florence
HELPLINE
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Original Message:
Sent: 11-28-2019 21:12
From: Jeff Hoogkamer
Subject: IWT Chat - alerting customer to updated Chat window
Hi All,
Just wanted to confirm that in Interaction Web Tools implementation of the standard Web Chat HTML examples - that there isn't anything available to alert a customer that their chat session has new content?
This being either playing a sound and/or changing the title of the relevant tab/window?
Cheers,
Jeff.
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